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In our rapidly evolving construction industry, there is a growing concern over the use of 'greenwashing' - token efforts in appearing environmentally friendly without making substantive changes to business practices. We must face the fact that sustainability cannot be a 'buzzword' - it needs to be a necessity and that requires transparency. As architects, office-fit out companies, door manufacturers and professionals within the construction industry, seeking overall reductions in embodied carbon is now becoming a reflex. Specifying sustainable, eco-friendly alternatives goes far beyond meeting regulatory requirements - it's about leading the charge towards a safer and more responsible future. Why is low embodied carbon, sustainable ironmongery an important development? Because everything we use in construction needs to be scrutinised for sustainability and embodied carbon. Only through this will we reduce the environmental impact of our choices. Many of our customers, architects, interior designers, and their clients may not be aware of what happens to products when they make way for the demands of a new fit out project. The life cycle of ironmongery when an office is stripped out to be re-fitted with new products is a case in point, and our collective aim must be to curtail this cycle wherever possible. Most ironmongery products are removed after an average of only 7 years, even though they are functional for up to 25 years. The discarded ironmongery products are shipped overseas as scrap metal – often to the Far East and South Asia. We are delighted to introduce Poole Waite & Co Ltd.’s new Eco-Friendly Sustainable Ironmongery Ranges, designed and engineered to the same quality you expect from architectural hardware, but with the added benefit of reduced embodied carbon. We are actively promoting the benefits of using this range to specifiers, customers, and their clients to help in enabling them to make a significant reduction to their own carbon footprint and improve their commitment to fighting climate change. How does EPD verification help businesses improve their commitment to protecting the environment? Environmental Product Declaration– EPD - is a standardised and internationally recognised document that provides transparent and comparable information about the environmental performance of a product or system throughout its life cycle. EPDs are verified by independent third-party organizations to ensure accuracy, credibility, and compliance with relevant standards and guidelines. EPD verification involves a comprehensive assessment of the environmental data and information provided in the EPD to verify its accuracy, completeness, and reliability. They signal an organisation’s commitment to measuring and help in reducing the environmental impact of its projects. If your business ensures products used in their projects have EPD verification, you are demonstrating your commitment to tackling climate change as well as be better prepared for any potential future legislative changes regarding the environment. In short, championing EPD verification in projects can not only improve your business’ reputation amongst environmentally conscious customers but can also save you money in the long term by preventing you from having to make costly or disruptive adjustments to your business in the future. Eco-friendly sustainable ironmongery is estimated offer up to 68% embodied carbon savings tested to ISO 14025 The use of EPD verification helps focus your business on minimising its environmental impact as part of day-to-day operations by scrutinising your supply chain and where your goods come from. According to data from the Carbon Leadership Forum, approximately 30% of all global carbon emissions are attributable to the building sector, with at least 8% from the manufacturing of construction materials, so it’s no secret that our industry is one of the highest contributors to globally increasing CO2 levels. We’ve introduced our new eco-friendly sustainable ironmongery ranges to help reduce the environmental impact of ironmongery specification and installation. These ranges offer re-conditioned, upcycled and rejuvenated ironmongery – reducing the cycle of sending used items to scrap which are in good working condition. All our orders are sent in biodegradable or recyclable packaging, and we have had our products tested to ISO 14025. ECO 1 Range. A range of used, upcycled and rejuvenated ironmongery consisting of re-conditioned and new ‘older stock’ manufactured pre-2004. Also includes ex-showroom and display stock. Finished to a Grade A standard ideal for specification and use in office fit out and construction. Estimated 68% embodied carbon savings when assessed against similar products that used virgin materials. Tested to ISO 14025. ECO 2 Range. Similar to ECO 1, this range consists of used, upcycled and rejuvenated ironmongery. Ex-display and showroom samples, suppliers’ returns, new ‘older stock’ manufactured pre-2004 – finished to a Grade B standard ideal for site hoardings, short term and temporary use. ECO 3 Range. A range of new ironmongery, powder-coated (in Matt Black and Matt White only) using the latest low energy power from AkzoNobel (Interpon 610E) that reduces the carbon footprint during use. Estimated 29% embodied carbon savings when assessed against similar products on the market. Tested to ISO 14025. All finishes (including Satin Stainless Steel) incorporate our own unique antimicrobial additive which gives permanent protection and is proven to reduce harmful microbes, including MRSA and E. coli, by as much as 99.99%. Also proven effective against the COVID-19 virus, tested to ISO 21702. ECO 4 Range. This is a range of new products (in Satin Stainless Steel and Matt Black) entirely manufactured in the UK (unless otherwise stated) using the latest ‘green’ machinery and metal finishing techniques. All government legislation, including the Environmental Act, are met during manufacture. The Matt Black finish incorporates our own unique antimicrobial additive which gives permanent protection and is proven to reduce harmful microbes, including MRSA and E. coli, by as much as 99.99%. Also proven effective against the COVID-19 virus, tested to ISO 21702. Building a greener tomorrow with sustainable ironmongery as part of your business operations Poole Waite has been deeply embedded within the construction sector for nearly 85 years and we recognise our industry can impact the environment. Our Eco Ranges have been specifically created to give clients and specifiers an opportunity to help future-proof their business while making a meaningful difference to the environment, our society and not least foster peace of mind. We are actively promoting the benefits of using our eco ranges to both customers and their clients as it will enable them to make a significant reduction to their own carbon footprint with the use of sustainable ironmongery. Our ECO 3 range is now available to browse and purchase online. Please contact our sustainability department for more information. Claire Osmon CiAH, DipFD Head of Client Relations & Sustainability Manager claire@poolewaite.co.uk Nicky Klein Business Development & Sustainability Executive nicky@poolewaite.co.uk

Within the construction industry and beyond, “carbon neutral” and “net zero” have become key buzzwords in the global climate conversation – but what do they actually mean? This post aims to explain these concepts, provide more clarity on their implications and practical applications within projects, so we can work towards a greener and more sustainable future within the building sector. Carbon neutral vs net zero – what’s the difference? Carbon neutral vs net zero – are they the same thing? The ultimate goal of both terms is the same, but what’s different is the kinds of emissions they refer to and the scale at which they operate. Net zero means there is an equal balance between the amount of greenhouse gases (GHG) (such as carbon dioxide, methane, and nitrous oxide) emitted by human activity and the amount removed from the atmosphere. Refers to all greenhouse gas emissions. Ways to measure net zero are usually aligned with scientifically set targets on a global scale. Achieving net zero places more emphasis on cutting down GHG emissions rather than offsetting them. Carbon neutral means there is an equal balance between the amount of carbon dioxide we emit and the amount we remove. Refers specifically to carbon dioxide emissions. Companies which have achieved carbon neutrality have taken steps to remove an equal amount of carbon dioxide to the amount emitted by their operations, in effect ‘offsetting’ their emissions. This is usually achieved through investment in ‘carbon sinks’ that absorb carbon dioxide to remove it from the atmosphere. Why is it important to reduce carbon emissions? Higher levels of greenhouse gases in the atmosphere are widely recognised as the root of global warming. As carbon dioxide is the most abundant greenhouse gas, it makes sense for a reduction in carbon emissions to help reduce global warming and its negative effects on our planet. What is the impact of the construction industry on global carbon emissions? According to data from the Carbon Leadership Forum, approximately 30% of all global carbon emissions are attributable to the building sector, with at least 8% from the manufacturing of construction materials. In 2022 alone the City of London Corporation granted planning consent for 369,449 square metres of office space, 13,690 square metres of retail space, 49,726 square metres of community, education and cultural spaces, and five new pedestrian routes. Data from the City of London With global demand for new buildings for residential and commercial use on the rise, increased demand for construction materials is evident. The main carbon emission hotspots in the construction industry are cement production and iron and steel production, which both involve energy-intensive processes. What can we do to reduce carbon emissions in the construction industry? There are many areas within the construction and building industry that have a negative effect on the environment. If action is not taken to reduce carbon emissions from manufacturing processes, construction, transport of materials, raw material supply, and more, their impact on global warming will continue to rise in line with the rising demand for construction of new buildings. It may take time, but by looking at the various alternatives open to us we can implement new strategies to reduce carbon emissions. Poole Waite’s Eco-friendly Sustainable Ironmongery Ranges can help your business reduce its carbon footprint. Our most recent project, which we are very excited about, has been the introduction of our Eco Friendly Sustainable Ironmongery range. This is a range of new ironmongery, powder-coated (in Matt Black and Matt White) using the latest low energy power from AkzoNobel (Interpon 610E) that reduces the carbon footprint during use. It offers estimated 29% embodied carbon savings when assessed against similar products on the market, tested to ISO 14025. All finishes (including Satin Stainless Steel) incorporate our own unique antimicrobial additive which gives permanent protection and is proven to reduce harmful microbes, including MRSA and E. coli, by as much as 99.99%. Also proven effective against the COVID-19 virus, tested to ISO 21702. We are actively promoting the benefits of using this range to both customers and their clients as it will enable them to make a significant reduction to their own carbon footprint and improve their ESG performance.

Have you heard? Poole Waite is the only company specialising in the remanufacturing of the traditional Briton 'B' and 'C' T-shaped door closers? We have supplied these iconic door closers to National Trust properties, Houses of Parliament, Salisbury Cathedral, St Paul's Cathedral and even to Rod Stewart! The History of the Briton Door Closer The Briton door closers were originally manufactured by William Newman and Sons Ltd in Hospital Street, Birmingham during the 1930s. They are still used extensively throughout National Trust properties, Houses of Parliament, period offices, as well as theatre and film sets. Demand for this closer continues despite the introduction in recent years of many new models and the increasing sales of concealed door closers. How can Poole Waite help you? Our in-house engineering department can offer a repair and refurbish service to customer-owned door closers if required. Contact our sales team for more information sales@poolewaite.co.uk

Nik Byrne, Account Manager at Poole Waite, on how the company is helping clients to attract staff back into the office. Navigating the modern workplace: why don't we want to go to work? People need people, To walk to To talk to To cry and rely on, People will always need people. To love and to miss To hug and to kiss, It’s useful to have other people. To whom to moan If you’re all alone, It’s so hard to share When no one is there. There’s not much to do When there’s no one but you. People will always need people. – Benjamin Zephaniah The late, much-missed English poet and writer, Benjamin Zephaniah, said it best in 2022, when we all thought the pandemic would never end. He brilliantly articulated the findings of the Microsoft Work Trend Index and highlighted in Harvard Business Review in a way that makes it crystal clear why people need to go to work: because of other people. There are undoubtable benefits of home working; the saved commute time, travel costs and better management of work-life balance. Simply put, people need a more compelling reason to – as HBR puts it – "schlep back into the office". And in the words of Zephaniah: people need people. Staff need to redevelop bonds and team spirit, to have someone to share their laughs and their sorrows. How can companies encourage this in their offices? Unlocking efficiency: ironmongery and beyond for workplace revival As Nik puts it: "It’s a social thing – so office managers and business decision makers are responding to this by creating a more socially pleasant environment. Better facilities, places to socialise together over a coffee or an exercise machine, lounge areas and break-out spaces. The evolution of the office has picked up space to bring people together. Working at home has its advantages and for sure, the hybrid pattern is here to stay. But work-life balance also means making the 'work' part an event." According to data collected by Microsoft: 85% of workers said they would be motivated to go into the office if they could meet and socialise with their colleagues. Since mid-2023, Nik has found that Poole Waite are becoming a more integrated partner in helping clients to create these new, more attractive spaces: "we have become a go-to, trusted partner in supplying much more than ironmongery." It started with procuring bicycle racks (they are technically ironmongery after all), then shower fittings, changing room equipment, lockers, tables, chairs, hanging and coat racks to name a few. The advent of workspace and coworking environments started the trend to attract desk workers and sole business owners, but for a different set of reasons – to collaborate and energise innovation. This initially meant an introduction of facilities, but the role of the larger business office has since recognised that their staff want to integrate a more sustainable way of working and living – cycling to work for example and all that entails. As Nik has identified, "facilities managers need reliable partners to anticipate and help in procuring all kinds of new fittings to help make life easier for their tenants, colleagues and the general workforce." There’s more data to support Zephaniah's insightful words with the same survey showing: Over 40% of workers feel more disconnected from their company and their relationships with teammates and colleagues have weakened. It is even more essential for younger team members to establish themselves and build confidence and relationships, especially with senior staff. The desk has become the least important space in many respects. In these fast-moving times, we all need people we can work with, rely upon, share a story or two and make life that little bit easier. Poole Waite: your one-stop procurement partner Poole Waite have long been a reliable and empathic partner for building owners, managers, and tenants, and now we are quickly becoming a one-stop shop for many looking for ironmongery and more for workplace revival. Nik puts it succinctly: "Ironmongery is one of those essential elements that is both tactile and human. It’s all about the things that people touch and make them feel safe – in keeping fire doors closed and privacy protected. In keeping people secure and able to make their spaces safe – even at a subconscious level. It’s about far, far more than door handles." As Poole Waite moves into a new era with their imminent showroom opening in the heart of Clerkenwell, the long-established company is fulfilling new functions by helping clients meet the demands of the post-pandemic era, and helping make the workplace that bit more human and social for their clients. But we should give the last word to another kind of poet on the same subject and taking it a stage further as we all realise that not only do we need each other, but that is one of the best things in life: “People who need people are the luckiest people in the world” – Barbra Streisand Whether your project is old or new, Poole Waite’s long history, expertise and our wide range of designs and styles to suit your vision and budget make us the ideal partners to help you make the right choice. And to make your building a place people love. ­­­­

"Why can't I get what I want?" Henry Ford was a great source of witty and insightful quotes, as was his contemporary, Mark Twain. He also happened to be the first person to mass manufacture an affordable car (or automobile) for the American public. He was able to do this by keeping strict control of the manufacturing process and offering a limited range of choices for his target audience. (you’ve already got that famous quote in your head, haven’t you?) "Any colour the customer wants, as long as it’s black." Henry Ford We can also probably thank Henry for another 20th Century first – the five-day working week. He hoped that this new habit, the weekend, would catch on so that people could use the time for outings in his invention. In many ways he was the Steve Jobs of his day and transformed the world. With such innovation, the audience cared little for options and accessories, they were focused on the pure genius of the invention. The same was true of the original iPod – remember those? Both Ford and Jobs understood what their customers wanted at the outset. Of course, they soon developed a broader strategy and started to offer all manner of options and accessories. The Apple store today is a treasure trove of all things related to the core offer. The reason they soon moved to a more comprehensive range can be neatly summed up by one of Ford’s fantastic insights: “If You Always Do What You've Always Done, You'll Always Get What You've Always Got.” Henry Ford Now, let’s consider another astonishing invention that is far less easy to attribute – The Door. Nobody knows who invented the door, but we do know it came from Egypt in around 4000 BCE. It was subsequently adopted by the ancient Greek and Roman civilisations. By 79 CE, the first double and sliding doors had made an appearance in temples in Herculaneum and Pompeii. The oldest door in the UK is in Westminster Abbey, dating back to around 1050. Currently, the range of doors and possibilities are almost without limit. There are entire books just on front doors. You’d be forgiven for thinking that within legal guidelines and standards, you can pretty much get what you want. Wrong. Why are you given little choice in fire door ironmongery from door manufacturers? Many architects and designers now specify doors from manufacturers' patterns as there is a reasonable amount of choice available. But there is also a creeping tendency for door manufacturers to offer a choice of hardware to their specific ranges, otherwise they may not offer a guarantee for their doors. For clarity, when it comes to fire doors, this may be because they have tested a specific door set – fair enough. But non-fire doors do not have this issue, particularly front doors, which are not generally fire rated. And yet you will find the same ‘cannot guarantee’ clause deployed. Why? It’s possible that the answer lies with a need to limit manufactured options to maintain cost control – and therefore profit. We have been told that this is the case when a door costs over £7,000. Except door manufacturers are not Henry Ford or Steve Jobs, and the door is hardly an invention in its early adoption. The most likely explanation is that they are limiting your choice for their own business reasons. Doors are complicated things and manufacturers clearly ‘know their onions’. But ironmongery and the whole subject of door hardware, as most experienced architects and designers quickly discover, is a surprisingly tricky subject, too. Get the finish you want We all rely on expertise, and this is where we come in. And our starting point is to offer the widest range of options possible. At Poole Waite, we offer black, white, colour matching to specific RAL colours, satin and polished finish brass, chrome and nickel, as well as a variety of bronze finishes... the world is your oyster. Our philosophy holds firm with Henry’s other famous quote: “If you think you can do a thing or think you can't do a thing, you're right.” Fire door ironmongery from Poole Waite Whether your project is old or new, Poole Waite’s long history and expertise make us the perfect people to help you make the right choice. Our GAI-qualified staff have over 233 years of combined experience within the industry, and are able to offer the most up-to-date professional advice. Assurance that your fire door ironmongery is compliant with the latest regulations A wide range of product finishes and bespoke colour matching Fire rated certification provided Door scheduling service and door set packaging Visit our website to view our products and discover more about our services.

‘Necessity is the mother of invention’ Plato. Plato was onto something. We can all learn valuable lessons from history on the wisdom of reducing our use of natural resources, re-using serviceable materials, and recycling when objects have reached the end of their usable life. This seems to be a lesson we all need to re-learn regularly. Make Do and Mend was one of a number of campaigns led by the British Government during WW2 to save resources – in the above case to reduce clothing consumption. It offered practical guidance on altering and mending clothes. With the typical resourcefulness of the time, instructional pamphlets were mass produced. But the same principles can be applied to many areas of life, including construction. Poole Waite have long worked on these principles – having been founded in the 1930’s when WW2 followed hard on the heels of the Great Depression. Retrofit and renovation are the way forward to reducing our carbon footprint It is said that the most sustainable buildings are the ones that already exist, including internal features as far as possible. This is a recent lesson that Marks and Spencer have faced with the refusal to grant permission to demolish their flagship store on Oxford Street, London. Like many building owners in the future, they will have to make decisions based on the most sustainable route in the development of our built environment. In pursuit of a net zero future, using existing quality ironmongery can make a substantial contribution towards these goals and reduce your carbon footprint. This approach should always be front of mind on heritage listed buildings and period properties, or where ironmongery is of high quality with many years of life left if given a little TLC. A case in point is a recent project we undertook at Waltham Forest Town Hall, where refinishing the existing ironmongery of this Grade II listed building was chosen over renewal. The most sustainable ironmongery is already on the door Retrofit and renovation are emerging as the driving forces of sustainable architectural practice, with a focus on the value of existing structures. Above is an example of a particular specialism of Poole Waite: the refurbishment of a much-loved and sought after British classic, The Briton Door Closer. Reusing ironmongery is not just sustainable; it can help improve public health too by refinishing with our bespoke antimicrobial coating, proven to eliminate most pathogens in short order. It can also be the perfect solution for newly installed ironmongery, where a different finish is required by a new owner or to fit in with a changed theme or design approach. This is readily achieved through our bespoke process outlined below. 5 steps to refurbish your existing ironmongery Building owners, facilities managers, architects, and contractors can follow this simple process to reduce your carbon footprint and budget at the same time, with Poole Waite's refurbish and refinish service: A site visit is recommended for ironmongery already in situ – this helps ensure they are suitable for refinishing and in correct working order. The owner or contractor then removes the ironmongery and sends to Poole Waite for processing. In our purpose-designed workshop we strip products down, inspect and undertake any repairs/engineering works and replace worn or missing components. Products are then refinished to the required specification: They are polished/lacquered if they are brass. We can also bronze plate or antique brass plate as desired to maintain the heritage aesthetic. In more contemporary buildings, we can satin chrome, satin nickel plate, or powder coat to most RAL colours. We all owe our planetary home our best efforts to reduce, reuse, and recycle. Whether your project is old or new, Poole Waite’s long history and expertise make us the perfect partner to help you make the right choice…

Would you like that stomach bug to-go? Why you might get more than just a latte when grabbing a quick break at your local coffee shop. Have you ever wondered how you managed to pick up a random stomach bug? It usually happens when least convenient – perhaps on a much looked forward to Saturday. It is always difficult to remember where you were infected, but it can ruin far more than a planned weekend, especially if you are already vulnerable or immune-compromised. About 50% of all outbreaks of food-related illness are caused by norovirus. Most of these outbreaks occur in food service settings like restaurants and where food and drink are consumed. We’ve all been there. So, how does this happen? According to research there are three primary ways: The first is what most people think about when catching an illness: through direct contact with someone who is infected with a stomach bug such as Norovirus. This could be something as simple as caring for them or sharing food or eating utensils with them. The next one that jumps to mind is when we have eaten food or had a drink contaminated with norovirus or something equally as nasty. The third one is one most people think of last, if at all, but it is recognised as a route by medical professionals: through touching contaminated surfaces (a countertop or doorknob, for example) and then putting your fingers in your mouth. The most contaminated surfaces in public bathrooms probably aren't the ones you think When using a WC in the ubiquitous coffee shops, people often worry about the toilet seat being a source of ‘germs’, but the lavatory itself is probably one of the least contaminated surfaces, because it is mainly in contact with other parts of our anatomy (sorry about this) well, we all know which ones. The real problem are other surfaces with which we come into contact. The above images are from some of the most popular coffee shops in the UK – in these cases South London. Not exactly great for a place that serves food and drink, is it? And yet Doctors and other health professionals are usually sanguine about such places, heavily used by the public. ‘Just use good hygiene practices – wash your hands thoroughly and you’ll be fine…’ they say. Mostly this is true. Except when it isn’t – and herein lies the problem. Picture this: you’ve washed your hands as carefully instructed, and are about to leave the WC. But you then must open the door with your freshly sanitised hands, using the door handle and probably turning the lock that has been touched countless times by others. So, you now face the prospect of contaminating yourself all over again. We tend to touch our faces and put our fingers in our mouths unconsciously. This can be up to 23 times per hour according to one study in Australia. We should all be concerned about this for good reason. Statistics show that around 15% of people don’t wash their hands after using the WC, and even more after sneezing or blowing their nose. Most of these WCs are gender neutral, but (sorry about this) the culprits are mainly male. And it’s not just stomach bugs; research shows that in 40–90% cases, adults infected with rhinovirus (the cause of the common cold) have it on their hands. Many who work locally to these places happily fall in the younger demographic and have little to fear statistically. But, the same cannot be said for the very young, older, and vulnerable people with health challenges who have less resistance to such opportunistic infections. Disabled people are more vulnerable than the able bodied, and more susceptible to infection. Look at the specialist disabled handrail fittings below... We all have loved ones who are susceptible, and we would not hesitate to take whatever measures available to protect them. There is a simple, low-cost solution to the areas we touch the most that can harbour pathogenic organisms due to lack of hygiene and prevent diseases spread. That is why we are contacting every coffee chain to ensure they replace their current WCs with antimicrobial ironmongery and disabled access fittings – for everyone's protection. Playing your part: stomach bug prevention starts with Antimicrobial Ironmongery Harmful microbes can remain active and replicate on the surfaces of common touch points in public buildings. This includes items such as door handles, push plates, WC indicating bolts, and washroom fittings. When specifying these items for projects in high traffic spaces such as offices, hospitals, and schools, there is a need for a more hygienic approach ­to reduce opportunities for bacterial growth – and prevent those stomach bugs. Research has shown that SARS-CoV-2 (the virus that causes COVID-19) remains active on door handles and furniture for more than 72 hours. Many other microbes including E. coli and the MRSA superbug can survive for many hours, days and in some cases even weeks on non-porous surfaces. Antimicrobial Ironmongery is proven to inhibit the growth of most types of harmful bacteria, including E. coli and MRSA, as well as the SARS-CoV-2 virus, on the treated surfaces of these touch points. The inbuilt surface protection works 24/7 and is effective for the lifetime of the product. This means that users of your building, whether that be staff, visitors, or other members of the public, can benefit from a more hygienic environment. It is said that plumbers have saved more lives than doctors. History shows that it is the simplest, most basic ideas that can have the most impact. Clean water and waste management for instance. It is estimated that these saved more people than vaccines and antibiotics put together. We can all play a part in keeping those most at risk safe, by making sensible decisions. It’s up to you. Poole Waite’s Self-Sanitising Antimicrobial Ironmongery Range, proven to be effective against SARS-CoV-2, E. coli, MRSA, and many more harmful bacteria, offers a solution to those who wish to create more hygienic working and living environments. Poole Waite & Co Ltd is now the only architectural ironmonger in the UK to offer a complete ironmongery range with proven efficacy against SARS-CoV-2, the virus that causes COVID-19. View the range on our website www.poolewaite.co.uk If you would like to find out more about our Antimicrobial Ironmongery, please do not hesitate to reach out to us.

Contractors, maintenance companies, installers, door manufacturers and specifiers can do more than you think in keeping their clients happy! How can this be true? After all it’s just about door handles – right? Wrong. I’m sure you’ve heard the following famous proverb: ‘For want of a nail the shoe was lost. For want of a shoe the horse was lost. For want of a horse the rider was lost. For want of a rider the message was lost. For want of a message the battle was lost. For want of a battle the kingdom was lost. And all for the want of a horseshoe nail’ This proverb dates to the 13th Century and has many versions. All describe a situation where a failure to address what seems a minor issue escalates and multiplies into a major problem. Ironmongery is a bit like that, as many have learned over the years. Every year vast sums are lost in businesses across the country due to sickness absences leave and the accompanying loss of productivity. This is not to mention the pressure on staff and management. It is estimated that in 2021 the cost of absences due to sickness in the UK was £20.6bn. ‘For small businesses and SMEs sickness can be a huge issue, and with businesses already struggling, the cost to them in additional sick days is likely to cause more stress by further stretching budgets during a time where the costs of running a business are already significantly higher for many than they were last year.’ John Atkinson, Head of Commercial Business at Novuna Business Cash Flow Some of this was due to COVID-19, but the figures for previous years are still huge; in 2010 it was at a similar absence rate level of 2.2%. Even the fittest and healthiest under 50-year-olds are susceptible–those least at risk from infectious diseases such as seasonal influenza and bad colds. It is sensible of course for people to avoid infecting others wherever possible. But many ‘soldier on’ and come to work sneezing and coughing. Research shows that in 40–90% cases, adults infected with rhinovirus (the cause of the common cold) have it on their hands. And herein lies the problem. Infection such as influenza and rhinoviruses to a greater or lesser extent are transmitted through Fomites – any inanimate object that, when contaminated with or exposed to infectious agents (such as pathogenic bacteria, viruses, or fungi), can transfer disease to a new host. (Also, other highly unpleasant examples such as hand-foot-mouth disease, cold sores and – sorry about this – diarrhoea). A Mintel survey found that only 72% of males aged 16-34 think it’s important to wash their hands after coughing, sneezing, or blowing their nose, compared to 85% of Brits aged 55 and over. (Another uncomfortable finding is that whilst almost all (98%) of Brits aged 55 and over believe washing hands after using the toilet is important, this figure falls just 85% of men aged 16-34). Many in the younger demographics tend to take these things in their stride. But the same cannot be said for the older people and those with other health challenges and have less resistance to opportunistic infections. And besides it is still unpleasant and even miserable. The human and monetary cost is considerable. So, what about the horseshoe nail? All it takes is for a bug to be passed on to enough staff to start a snowball effect – a business meeting cancelled, an opportunity missed, a bid lost, fall in revenue and profit, layoffs and even business closures. It sounds dramatic but it happens. But there is a simple, low-cost solution to the problem. It is the areas we touch the most that can harbour pathogenic organisms due to lack of hygiene and prevent diseases spread. And that includes those door handles. Playing your part: Antimicrobial Ironmongery for better business! Harmful microbes can remain active and replicate on the surfaces of common touch points in public buildings. This includes items such as door handles, push plates, WC indicating bolts, and washroom fittings. When specifying these items for projects in high traffic spaces such as offices, hospitals, and schools, there is a need for a more hygienic approach ­– to reduce opportunities for bacterial growth. Research has shown that SARS-CoV-2 – the virus that causes Covid-19 remains active on door handles and furniture for more than 72 hours. Many other microbes including E. coli and the MRSA superbug can survive for many hours, days and in some cases even weeks on non-porous surfaces. Antimicrobial Ironmongery is proven to inhibit the growth of most types of harmful bacteria, including E. coli and MRSA, as well as the SARS-CoV-2 virus, on the treated surfaces of these touch points. The inbuilt surface protection works 24/7 and is effective for the lifetime of the product. This means that users of your building, whether that be staff, visitors, or other members of the public, can benefit from a more hygienic environment. Reducing the spread of seasonal viruses, as well as more serious infections, should be a priority – but often gets dismissed because it is assumed to be more expensive (which you’d be surprised to hear is not necessarily the case). As professionals, we should carefully consider our clients and advise them of the risks. Make this simple change in your new project, or when you next refurbish or refit your offices/workplace. It’ll be the best investment your client could make in the long run, and you will be considered wise and thoughtful. The person who had a horseshoe nail in their pocket for just this occasion. And who knows – you might even have saved their business – all for the supply of an antimicrobial door handle. Think about it… Poole Waite’s Self-Sanitising Antimicrobial Ironmongery Range, proven to be effective against SARS-CoV-2, E. coli, MRSA, and many more harmful bacteria, offers a solution to those who wish to create more hygienic working and living environments. Poole Waite & Co Ltd is now the only architectural ironmonger in the UK to offer a complete ironmongery range with proven efficacy against SARS-CoV-2, the virus that causes COVID-19. View the range on our website www.poolewaite.co.uk

Contractors, maintenance companies, installers, door manufacturers and specifiers should pay close attention to ‘The Blacklist’ James Spader often plays complex and challenging characters, whether it’s Lawyer Alan Shore in Boston Legal, or in the last decade, Raymond ‘Red’ Reddington in ‘The Blacklist’. In every episode he has a cautionary tale to tell, or piece of hard-won wisdom and somehow, we are compelled despite his morally ambiguous nature. Of course, we have the screenplay writer to thank, but it is also about Spader’s peerless delivery of the line. One that has struck such a chord was in season four, episode two called ‘Mato’ (a character that comes to a sticky end) “Regret requires age or wisdom” It would be entirely possible to write a PhD thesis on these five simple words, such depth of meaning delivered in the fewest possible syllables. Genius. As we get older, we tend to be more careful about drinking too much alcohol because we know what a hangover feels like. It is a saying worthy of Aristotle – in fact the great man said something in a related vein –“The roots of education are bitter, but the fruit is sweet” They are both about learning the hard way and the realisation that we all need to think about the way we live, act and work. We might not be able to avoid regret altogether, but we can pay close attention to our choices and actions. It is a feature of aging that we look back on our decisions and their consequences. It is also hard to be wise when inexperienced, so we seek mentors, advice, and wisdom. Other lessons are learned the hard way by those unfortunate enough to not follow sound advice. Wearing a seatbelt is such an example. We all know the sense behind that choice, regardless of the law. It is wisdom to foresee the logic of simple choices that may seem irrelevant in the short term but pay major dividends over time. Pensions are a perfect example. It is hard to adequately explain to a 20-year-old about the enormous benefits of pension contributions at an early age – but try we must, even if it means explaining the nature of compound interest over long time periods. The UK Government even changed the law so that people have top opt out rather than opt into pension schemes. But what has this to do with antimicrobial ironmongery? Because it is a wise and sensible investment in the lives and wellbeing of people who work in public buildings. Every year vast sums are lost in businesses across the country due to sickness absences leave and the accompanying loss of productivity. This is not to mention the pressure on staff and management. It is estimated that in 2021 the cost of absences due to sickness in the UK was £20.6bn. ‘For small businesses and SMEs sickness can be a huge issue, and with businesses already struggling, the cost to them in additional sick days is likely to cause more stress by further stretching budgets during a time where the costs of running a business are already significantly higher for many than they were last year.’ John Atkinson, Head of Commercial Business at Novuna Business Cash Flow Some of this was due to COVID-19, but the figures for previous years are still huge in 2010 it was at a similar absence rate level of 2.2%. Even the fittest and healthiest under 50-year-olds are susceptible–those least at risk from infectious diseases such as seasonal influenza and bad colds. It is sensible of course for people to avoid infecting others wherever possible. But many ‘soldier on’ and come to work sneezing and coughing. Research shows that in 40–90% cases, adults infected with rhinovirus (the cause of the common cold) have it on their hands. And herein lies the problem. Infection such as influenza and rhinoviruses to a greater or lesser extent are transmitted through Fomites – any inanimate object that, when contaminated with or exposed to infectious agents (such as pathogenic bacteria, viruses, or fungi), can transfer disease to a new host. (Also, other highly unpleasant examples such as hand-foot-mouth disease, cold sores and – sorry about this – diarrhoea). A Mintel survey found that only 72% of males aged 16-34 think it’s important to wash their hands after coughing, sneezing, or blowing their nose, compared to 85% of Brits aged 55 and over. (Another uncomfortable finding is that whilst almost all (98%) of Brits aged 55 and over believe washing hands after using the toilet is important, this figure falls just 85% of men aged 16-34). When we are young, we feel immortal and invincible, but the same cannot be said for older generations who have had numerous bouts of illnesses that they wish to avoid. Especially those with health challenges and resistance to opportunistic infections to whom it can be far more than is unpleasant. The human and monetary cost is considerable. We all know that burning feeling when we feel the flu or a cold developing. Age and wisdom tells us what to expect, despite our best efforts to avoid these horrible pathogens. But there is a simple, low-cost solution to the problem. It is the areas we touch the most that can harbour pathogenic organisms due to lack of hygiene and prevent diseases spread. And that includes those door handles. The wise choice: antimicrobial Ironmongery specification Harmful microbes can remain active and replicate on the surfaces of common touch points in public buildings. This includes items such as door handles, push plates, WC indicating bolts, and washroom fittings. When specifying these items for projects in high traffic spaces such as offices, hospitals, and schools, there is a need for a more hygienic approach ­– to reduce opportunities for bacterial growth. Research has shown that SARS-CoV-2 – the virus that causes Covid-19 remains active on door handles and furniture for more than 72 hours. Many other microbes including E. coli and the MRSA superbug can survive for many hours, days and in some cases even weeks on non-porous surfaces. Antimicrobial Ironmongery is proven to inhibit the growth of most types of harmful bacteria, including E. coli and MRSA, as well as the SARS-CoV-2 virus, on the treated surfaces of these touch points. The inbuilt surface protection works 24/7 and is effective for the lifetime of the product. This means that users of your building, whether that be staff, visitors, or other members of the public, can benefit from a more hygienic environment. Reducing the spread of seasonal viruses, as well as more serious infections, should be a priority – but often gets dismissed because it is assumed to be more expensive (which you’d be surprised to hear is not necessarily the case). Poole Waite’s Self-Sanitising Antimicrobial Ironmongery Range, proven to be effective against SARS-CoV-2, E. coli, MRSA, and many more harmful bacteria, offers a solution to those who wish to create more hygienic working and living environments. Poole Waite & Co Ltd is now the only architectural ironmonger in the UK to offer a complete ironmongery range with proven efficacy against SARS-CoV-2, the virus that causes COVID-19. View the range on our website www.poolewaite.co.uk

Contractors, maintenance companies, installers, door manufacturers and specifiers can play a critical role in keeping all our people safe. “It’s a con – nobody needs it – the pandemic is over!” The anonymous procurement director These astonishing words are from a director of company that supplies the NHS in a discussion of the use of antimicrobial products as a key method of infection prevention. As far as they were concerned the problem was non-existent – in their words – a confidence trick. Just let that sink in for a moment. Just about everyone in the medical world fundamentally disagrees – including NHS England, the British Medical Journal, The Centre for Disease Control, to name a few. And this does not even cover the astronomical sums lost in business to sick leave and loss of productivity. The past three years seem like a bad dream from which we are now awakening and getting on with our lives. At some level, many people think that the danger is past, which may be understandable if you are under 50, fit and healthy – in other words those least at risk from infectious diseases such as seasonal influenza, rhinoviruses, and COVID-19. Also, other highly unpleasant examples such as hand-foot-mouth disease, cold sores and – sorry about this – diarrhoea. All these to a greater or lesser extent are transmitted through Fomites – any inanimate object that, when contaminated with or exposed to infectious agents (such as pathogenic bacteria, viruses, or fungi), can transfer disease to a new host. Research shows that in 40–90% cases, adults infected with rhinovirus (the cause of the common cold) have it on their hands. Speaking of hands – when did you last wash yours today? A Mintel survey found that only 72% of males aged 16-34 think it’s important to wash their hands after coughing, sneezing, or blowing their nose, compared to 85% of Brits aged 55 and over. (Another uncomfortable finding is that whilst almost all (98%) of Brits aged 55 and over believe washing hands after using the toilet is important, this figure falls just 85% of men aged 16-34). In hospitals, healthcare, and care homes this is not an inconvenience, it can be lethal. The NHS published a 5-year strategy for infection control measures in early 2019 which covers a wide range of ongoing measures to combat opportunistic hospital infections. Many who work in the construction sector happily fall in the younger demographic and have little to fear statistically. But the same cannot be said for the very young, older, and vulnerable people with health challenges. Or those receiving ongoing, life-saving treatment for transplants, cancer, respiratory and cardio-vascular diseases. Or perhaps they are just getting old and have less resistance to opportunistic infections. We all have loved ones who are susceptible, and we would not hesitate to take whatever measures available to protect them. There is a simple, low-cost solution to the areas we touch the most that can harbour pathogenic organisms due to lack of hygiene and prevent diseases spread. Playing your part: Antimicrobial Ironmongery for hygienic environments Harmful microbes can remain active and replicate on the surfaces of common touch points in public buildings. This includes items such as door handles, push plates, WC indicating bolts, and washroom fittings. When specifying these items for projects in high traffic spaces such as offices, hospitals, and schools, there is a need for a more hygienic approach ­– to reduce opportunities for bacterial growth. Research has shown that SARS-CoV-2 – the virus that causes Covid-19 remains active on door handles and furniture for more than 72 hours. Many other microbes including E. coli and the MRSA superbug can survive for many hours, days and in some cases even weeks on non-porous surfaces. Antimicrobial Ironmongery is proven to inhibit the growth of most types of harmful bacteria, including E. coli and MRSA, as well as the SARS-CoV-2 virus, on the treated surfaces of these touch points. The inbuilt surface protection works 24/7 and is effective for the lifetime of the product. This means that users of your building, whether that be staff, visitors, or other members of the public, can benefit from a more hygienic environment. It is said that plumbers have saved more lives than doctors - History shows that it is the simplest most basic ideas that can have the most impact. Clean water and waste management for instance. It is estimated that these saved more people than vaccines and antibiotics put together. We can play a part in keeping those most at risk safe. By making sensible decisions. There’s no confidence trick here – just good old plain common sense. It’s up to us. The alternative doesn’t bear thinking about. Poole Waite’s Self-Sanitising Antimicrobial Ironmongery Range, proven to be effective against SARS-CoV-2, E. coli, MRSA, and many more harmful bacteria, offers a solution to those who wish to create more hygienic working and living environments. Poole Waite & Co Ltd is now the only architectural ironmonger in the UK to offer a complete ironmongery range with proven efficacy against SARS-CoV-2, the virus that causes COVID-19. View the range on our website www.poolewaite.co.uk

We are very pleased to announce Poole Waite & Co Ltd have begun to remanufacture the Traditional Briton "B" and "C" T-shape door closers (Patent 621457/47). Remanufacturing the Briton door closer Poole Waite & Co Ltd is now the only company specialising in this remanufacturing process. We have large stocks of brand new models in all finishes and fixing applications, including this very rare special Satin Chrome Plate “B” door closer (pictured.) History of the Briton T-shape door closer The Briton door closers were originally manufactured by William Newman and Sons Ltd in Hospital Street, Birmingham during the 1930s. They are still used extensively throughout National Trust properties, Houses of Parliament, period offices, as well as theatre and film sets. Demand for this closer continues despite the introduction in recent years of many new models and the increasing sales of concealed door closers. Refurbishment service Our in-house engineering department offer a repair and refurbish service to customer-owned door closers if required. What's inside the Briton door closer? The stripdown process of a Model "B" being inspected for broken components, metal fatigue and wear, replacing any parts required before soda blasting, painting, then final assembly. (above). Photo showing the 'coil spring' chamber of a Briton "B" door closer (spring removed.) During the refurbishment process all traces of rust will be removed, and perished rubber 'O' ring seals replaced. A new finish for the Briton door closer The traditional Briton "B" and "C" T-shape door closer, remanufactured by Poole Waite & Co Ltd, is now available in a new Matt Black finish. To purchase or enquire about our refurbishment service, please contact a member of our sales team sales@poolewaite.co.uk